.hd-layout{display:grid;grid-template-columns:minmax(320px,.9fr) minmax(380px,1.1fr);gap:16px;align-items:start;margin-top:16px}.hd-list,.hd-detail{padding:16px;min-width:0}.hd-toolbar{display:grid;gap:12px}.hd-filters{display:flex;gap:6px;overflow:auto;padding-bottom:4px}.hd-filter{display:inline-flex;align-items:center;gap:7px;border:1px solid var(--line);background:#fff;color:var(--muted);border-radius:9px;padding:8px 10px;white-space:nowrap;cursor:pointer;font:inherit;font-size:12px}.hd-filter.active{background:#eaf1ff;border-color:#d4e2ff;color:var(--blue);font-weight:600}.hd-filter b{font-size:11px}.hd-toolbar input{width:100%}.hd-ticket-list{display:grid;gap:8px;margin-top:14px}.hd-ticket{display:grid;gap:7px;text-align:left;border:1px solid var(--line);background:#fff;border-radius:11px;padding:12px;color:var(--ink);cursor:pointer;font:inherit}.hd-ticket:hover,.hd-ticket.selected{border-color:#9db8f3;box-shadow:0 0 0 2px #edf3ff}.hd-ticket-top{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.hd-ticket-top strong{font-size:13px}.hd-ticket>span:not(.hd-ticket-top){font-size:12px}.hd-ticket small{font-size:11px;color:var(--muted)}.hd-detail-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}.hd-eyebrow{font-size:11px;color:var(--muted)}.hd-detail h2{font-size:19px;margin:6px 0 0}.hd-detail-head select{max-width:190px}.hd-description{white-space:pre-wrap;line-height:1.6;font-size:13px;color:var(--muted);padding:12px 0;border-bottom:1px solid var(--line)}.hd-detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px}.hd-detail-grid>div{display:grid;gap:4px;min-width:0}.hd-detail-grid small{font-size:11px;color:var(--muted)}.hd-detail-grid strong{font-size:13px;overflow-wrap:anywhere}.hd-detail-actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:20px}.hd-empty,.hd-empty-detail{text-align:center;color:var(--muted);padding:30px 14px}.hd-empty-detail>span{font-size:28px;color:var(--blue)}.hd-empty-detail p{font-size:13px;line-height:1.5;max-width:400px;margin:8px auto 16px}.hd-dialog{width:min(680px,calc(100vw - 32px));max-height:calc(100vh - 32px);overflow:auto;border:1px solid var(--line);border-radius:16px;padding:20px;color:var(--ink);box-shadow:0 20px 70px #102c4a40}.hd-dialog::backdrop{background:#14233880;backdrop-filter:blur(2px)}.hd-dialog form{display:grid;gap:14px}.hd-dialog header,.hd-dialog footer{display:flex;align-items:center;justify-content:space-between;gap:10px}.hd-dialog header h2{font-size:20px;margin:0}.hd-dialog header [data-close]{border:0;background:transparent;font-size:24px;cursor:pointer}.hd-dialog footer{justify-content:flex-end;margin-top:6px}.hd-dialog label{display:grid;gap:6px;font-size:12px;color:var(--muted)}.hd-dialog input,.hd-dialog select,.hd-dialog textarea{width:100%;min-width:0;border:1px solid var(--line);border-radius:9px;padding:10px 11px;font:inherit;color:var(--ink);background:#fff}.hd-dialog-intro,.hd-link-contact{margin:0;color:var(--muted);font-size:13px;line-height:1.5}.hd-conversation-actions{border-top:1px solid var(--line);margin-top:16px;padding-top:14px;display:grid;gap:9px}.hd-conversation-actions h3{margin:0;font-size:13px}.hd-conversation-actions p{font-size:12px;line-height:1.5;color:var(--muted);margin:0}.hd-conversation-actions .btn{width:100%}@media(max-width:980px){.hd-layout{grid-template-columns:1fr}}@media(max-width:600px){.hd-detail-head{display:grid}.hd-detail-head select{max-width:none}.hd-detail-grid{grid-template-columns:1fr}.hd-dialog .agreement-fields{grid-template-columns:1fr}}